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Money back guarantee. If you are not happy with your purchase for whatever reason then we offer a money back guarantee. This applies to stocked items and is a full refund. Just send the item back to us in the condition you received it within 14 days and we will refund you. For special non stocked orders please contact us and we will see what we can do. We can normally take these back but a restocking charge or 25% may apply. Shoppers have the right to cancel part or all of their whole order for whatever reason within seven days of receipt of the goods. Full refunds for the products will be made providing they are stocked items and that they are returned to us in their original state and within two weeks from the date of cancelling. For non stocked items we may need to charge a fee unless they are faulty or differ from the item ordered. If you wish to cancel either before or after your goods are sent out, just drop us an email to Info@anatomical-products.com or call us on 01728 685402 Body Partz can accept no responsibility for any damage to unwanted items that have been ordered in error whilst they are being returned. Shoppers must ensure that goods are packaged in a satisfactory way and only refunds will be given to items that are returned intact. If the return is for reasons other than faulty / incorrect goods then we will need to ask you to cover the cost of returning the goods to us. We suggest tha you send them recorded delivery or at least get a certificate of posting. |
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